LEID Products Receives Third Consecutive Platinum in 2022 Modern Library Awards
Auburn Hills, MI – LEID Products, whose SmartAxess™ Secure Asset Control Systems for Libraries lead the industry in self-service, electronic access lockers, is pleased to announce it has received its third consecutive Platinum Award in LibraryWorks’ eighth annual Modern Library Awards (MLAs.) The MLAs were created to recognize the top products and services in the library industry in a truly unbiased format.
Products and services were submitted in the fall using a simple application, and then were posted on a private site with an enhanced description and attendant materials. These products were batched into small groups and sent to the LibraryWorks database of more than 80,000 librarians at public, K-12, academic, and special libraries. Only customers with experience with these products/services in their facilities were permitted to judge the products/services, resulting in a truly unbiased score.
Each judge scored the product on a numeric basis from 1-10 on a series of questions regarding functionality, value, customer service, etc.
“Once again we received remarkably high scores from the librarians that participated in this award. We hear it from our customers frequently, and it’s nice to hear it from library leaders from throughout the country, especially now when libraries continue to deal with the ongoing challenges of serving patrons during COVID” stated Peter Kujawski, President, LEID Products.
Here’s what the judges had to say:
“LEID Products was very easy to work with. They delivered and installed our new lockers very promptly. Training was thorough and they listened to our staff. When we made some comments about the software that would make our workflow better, not only did they understand what we needed but they responded with a software change and returned to my library within 2 weeks to make the change. Lockers have held up very well to hot and cold weather conditions. Very easy for both staff and patrons to use. “
“Our customers LOVE the LEID lockers that we have added to three of our locations. We consistently get very positive feedback about them. We are working toward being able to have lockers at all locations.”
“We have had great success with our lockers. They are very well designed and extremely reliable.”
SmartAxess Library Systems enable libraries to provide their patrons with true 24/7 touchless access to books and materials when curbside pickup is not practical, ensuring not only patron safety, but the safety of library staff as well. SmartAxess electronic lockers are ADA compliant, robust and reliable for outdoor installation, configurable to any library’s needs, and designed to provide patron access with enough ground clearance to stay clear of snow accumulation or rain backsplash. Libraries can also enjoy new levels of efficient operation through more accurate inventory control and tracking.
Jenny Newman, publisher and MLA program manager said, “It’s hardly a surprise that LEID Products scored so well. They’ve been at the forefront of the industry since their company entered the market.”
For more information about the full suite of SmartAxess and SmartGuard™ Secure Asset Control Systems from LEID Products, visit www.SecureAssetControl.com, or call 1-888-884-LEID (5343).