Auburn Hills, MI – LEID Products, whose SmartAxess™ Secure Asset Control Systems lead the industry in touchless 24/7 electronic patron access lockers, has received its fourth consecutive Platinum Award in LibraryWorks’ ninth annual Modern Library Awards (MLAs). The MLAs were created to recognize the top products and services in the library industry in a truly unbiased format.
“We are honored to be recognized a fourth time at the highest level by the judges. Their votes validate the hard work of the entire team at LEID Products who work tirelessly to design, install, and service a line of electronic lockers that we feel really meet the evolving customer delivery needs of our many library customers around the country,” stated Peter Kujawski, President, LEID Products.
Several of the judges said it best: “All the basics for the best price, along with exceptional quality and excellent customer service,” and “LEID customer service has been excellent. They are quick to respond, and we can resolve most problems over the phone.”
SmartAxess Electronic Library Locker Systems enable libraries to provide their patrons with true 24/7 touchless access to books and materials. SmartAxess electronic lockers are ADA compliant, robust, and reliable for outdoor installation, configurable to any library’s needs, and designed to provide patron access with enough ground clearance to stay clear of snow accumulation or rain backsplash. Libraries can also enjoy new levels of efficient operation through more accurate inventory control and tracking. SmartAxess Electronic Library Lockers feature the industry’s lowest 5-year cost of ownership, and no annual software fees.
Jenny Newman, publisher, and MLA program manager said, “It’s hardly a surprise that LEID Products scored so well for a fourth straight year. They’ve been at the forefront of the industry since their company entered the market.”
Products and services were submitted to the Modern Library Awards in the fall using a simple application, and then were posted on a private site with an enhanced description and attendant materials. These products were batched into small groups and sent to the LibraryWorks database of more than 80,000 librarians at public, K-12, academic, and special libraries. Only customers with experience with these products/services in their facilities were permitted to judge the products/services, resulting in a truly unbiased score.
Each judge scored the product on a numeric basis from 1-10 on a series of questions regarding functionality, value, customer service, and overall satisfaction. LEID scored particularly well for quality, satisfaction, and value.
For more information about the full suite of SmartAxess and SmartGuard™ Secure Asset Control Systems from LEID Products, visit www.SecureAssetControl.com, or call 1-888-884-LEID (5343).